Fast, low-cost recovery on recently vacated residents
At move-out, Resident Advocate works with residents to resolve accounts before they reach collections, improving recovery with less cost.
The faster you contact, the easier the recovery.
Your teams don't have time to make collection calls as soon as the resident moves out. We cover that for you, giving you 80-90% of recovered funds in the first 60 days
Urgency
Collectability rates improve when we contact move-outs faster.
Relief
Managers and onsite teams can focus on their properties, not collection calls.
Low-cost
We offer a lower rate to recover early in the cycle, making a positive impact on your NOI.
Pre-collections
We offer unique dashboards for each level of the property management team. By streamlining evictions, pre-collections and collections, you are getting money back in your pocket and saving time each step of the way.
Days: 1 -30
- Confirm contact information
- Inform resident of current balance
- Understand willingness/ability to pay
- Collect payment in full
- Identify & quantify active disputes
- Secure payment for undespute portion
- Partial payment w/promise to pay
- Promise to pay
10% Contingent Fee
Days: 31 -60
- Secure payment for any undesputed portion
- Partial payment w/promise to pay
- Promise to pay
- Final Call: form resident that the account will be placed for active collection if not paid
20% Contingent Fee
Customer testimonials
Learn about what it is like to work with us by checking out what our clients are saying.
The experience has been fantastic the reason why it has been such a great partnership is because Resident Interface has the same values. They have the same type of leadership and the same commitment to customer service.
We love working with Possession Partner.
Hunter Warfield collection company deserves 5 stars! They have been incredibly successful in their collections and are always willing to assist when needed.
I love that Resident Interface always calls me to see if I need anything or if I have any questions with our accounts. Great customer service.
I have previously worked with Hunter Warfield in a previous property and have always had a good experience, very helpful and always calls back to check up on pending status. Thank you
I am very please with possession partners and Javier. Anytime I need assistance or have a question Javier is quick at responding and always helpful.
I had a great experience where we discussed key details on how to properly use Resident Interface.
Hunter Warfield has been exceptional to work with. Their team offers top-notch training and is incredibly prompt and effective in resolving any issues I encounter. Their support has been invaluable, making my experience seamless and efficient.
I always have a great experience with Hunter Warfield company. They always help me to resolve any problems, please keep up a great job. Thank you so much.
Possession Partner make your eviction process easy and smooth. With the software connection it creates a much greater line of communication.
Hunter Warfield has an incredible staff providing excellent customer Service. It does not matter what I call about, they answer my questions, clarify a request, find the report I couldn't locate and are always courteous and thorough.
Faster to contact, faster to collect with Resident Advocate
