"Uncollected rent amounts to a loss of about 1-2% of annual revenues, and when we are looking to increase growth 3-4% annually, that hits us hard. We want to team with people who are experts in that field; a collection firm that must have the expertise to handle multifamily accounts, and the proper training to deal with this type of debtor, especially, especially if the account has aged. A professionally trained collector develops excellent problem- solving and effective communication skills. They must exhibit tact, persistence, and understanding of people's motivations - behavior in turn produces more dollars collected, this is why we chose Hunter Warfield."

"Once we outsourced our uncollected debt to a certified professional firm, we freed ourselves up to focus on the parts of our business that keep us profitable - improving resident retention, marketing vacant units and delivering outstanding customer service to our current residents."

“Hunter Warfield has met our collection needs on various levels including personalized client services, an interactive website and pursuing accounts professionally. We are very satisfied with the effort put forth and will continue to. count on them to meet our collection goals in the future.”